Where can I find Content Harmony invoices and receipts?

Invoices Via Billing Portal

All of your historical invoices will show up in your billing portal:

Click the portal button to Download Invoices

In the billing portal, click any invoice to download the Invoice or Receipt copy.

From the Invoice landing page you can download an invoice or receipt copy.

Note: This will not include the $10 trial offer, which bills through a separate one-time Stripe transaction. Please see your email for a copy of that invoice.

Invoices Via Email

Each time your Content Harmony subscription renews, you'll automatically get an email that looks like this:

Example invoice email from Content Harmony.

The subject line should be "Your receipt from Content Harmony #1234-1234" or close to that. The emails should come from invoices+statements@contentharmony.com.

Attached to that email you'll find PDF copies as well:

PDF copies of your invoice and payment receipt.

How to change the email address for billing:

We automatically add the person who created your team as the primary billing contact.

You can edit that contact in your billing portal if you like, along with any other contact information you need on your invoices copies:

Send billing emails to whomever you like.

So if Jane Doe set up your account and added 5 team members, and John Doe added the credit card details, our software will still set Jane Doe as the default recipient for billing records.

Whoever is listed as the contact in the billing portal will receive invoice copies and billing emails going forward, including failed payment alerts.

We can also add additional billing contacts to receive emails from Stripe. Please reach out in live chat to add those to your account.

Can you resend invoice copies?

If invoices are not showing up in the portal as shown above, please reach out in live chat and let us know which payments/dates you need, and we can resend those to whatever email address you like.

Can I get an invoice copy with my company, address, or VAT details?

If you can't edit the information you need from the billing portal as shown above, please reach out and we'll help you if we're able to.

Can I get an invoice copy for my $10 demo payment?

You should already have a copy from us in your inbox that looks similar to the example above. If you need address or company data added to it, please reach out in live chat.